We are open Monday – Friday from 8 a.m to 5 p.m (Vietnam time, GMT +7), excluding weekends and public holidays.

Immivietnamvisa always tries to help our customers to obtain Vietnam visa approval letter in the shortest processing time. In some urgent case, we will automatically speed up the visa processing time without charging you an urgent fee beforehand. However, we strongly suggest you should prepare for Vietnam visa at least 1 week in advance to avoid urgent fee or any hassle.

The processing time for Vietnam visa approval letter by https://immivietnamvisa.com is 2-3 working days (normal service) or 1 working day (urgent service). The processing time should be started to calculate from the next business day after the request and the payment are delivered to https://immivietnamvisa.com.

In special circumstances, additional documents may be required and processing time may be longer than usual due to the Immigration Office needs to verify traveler’s information. In such cases, we will inform you by email.